Once you have decided to relocate or reorganise, the team will need to space plan and design the office interior, its fittings and furniture. Ideally, the firm who carried out your space audit and accommodation strategy and blocking & stacking should proceed to this phase as they will have a good knowledge of your business and its needs.
The value of good design
A structured design can lay the foundations of good working conditions by taking into account economy and efficiency. A well planned layout, economical use of space, energy efficiency, low maintenance costs and flexibility to satisfy changing requirements are all factors that can help both now and into the future.
No single designer can bring all this about and, depending on your method of procurement, you will need a team comprised of different designers with appropriate specialist skills. Once the team is in place, an active collaboration must exist between you and the designers to make sure the emerging proposal stays within the parameters of the brief and meets your requirements. To make this collaboration workable, the designers should present their proposals in a form that is accessible and easily understood. Three-dimensional computer aided design (CAD) or artists’ impressions can give you a clearer understanding of key elements such as reception areas or meeting rooms. You should always expect alternative designs to be offered at each stage, within the fee. There is no single solution to a design challenge, some degree of personal taste is entirely acceptable, and your designer should recognise that you, as his client, has tastes that can be reflected in the design, not only his own.
The design process
The design will go through various stages, each of which can be regarded as a step forward. It is very important for you and the steering committee to check all aspects of the stage you have completed. A formal sign off will be required from your designers. This will confirm your acceptance of all aspects of the stage before proceeding to the next. A designer may charge you extra fees for changing an item that you have previously agreed and signed off. Be sure you are satisfied that you understand what is being shown to you.
Concept design
The first stage of the design process will be to establish the concept. This will be dependent upon the brief but it may include a number points, listed in the checklist below.
A typical concept visual

![]()
This stage will show you clearly the ideas behind the design. It is reasonable to expect the final design to follow the concept, so this is the stage at which the fundamentals of the project will be agreed. Make sure therefore that you are completely happy with all aspects of the concept – this is your last chance to change things at low cost – later, the price will be much higher because many more aspects will need to be revised as the project proceeds.
As an extension of the concept design, this stage should present no surprises. If it does, it means that the approved concept was either not adhered to, or that you misunderstood the concept. Any such surprises must be discussed and agreed with the designers before signing off this stage of the work. Getting a full sign-off at this stage will be time consuming and must involve the entire steering committee.

![]()